Highlights

The core features of Perception System’s point of sale system are extensive and cover everything a restaurant could need to manage its operations. These include inventory management, billing, kitchen management, call centre integration, Benefit pay integration, Talabat integration, loyalty points, discount management, tax management, and many more. This means that restaurant owners can manage all aspects of their business from one central location.

One of the key advantages of Perception System’s point of sale system is its scalability. The restaurant chain in Bahrain has over 70 branches and 12 franchises, and the software supports both franchise and branch management. This means that restaurant owners can easily manage multiple locations and franchises from one central location, making tracking inventory, sales, and other important metrics easier.

Another advantage of Perception System’s point-of-sale system is its reliability. With over 25,000 bills generated daily, the system is designed to handle high traffic volumes without slowing down or crashing. This means that restaurant owners can rely on the system to keep their business running smoothly, even during peak hours.

The point-of-sale system is also highly customizable, which means that restaurant owners can tailor it to their specific needs. For example, they can add custom menus, discounts, and promotions to the system to encourage customers to come back. They can also set up loyalty programs to reward repeat customers, which can help increase customer loyalty and retention.

Perhaps one of the most innovative features of Perception System’s point of sale system is its integration with Benefit pay and Talabat. This allows customers to pay for their meals using their Benefit pay account or through Talabat, which makes the payment process much more convenient and streamlined. It also makes it easier for restaurants to manage their finances and keep track of their revenue.

Overall, Perception System’s custom point-of-sale system is a game-changer for restaurant management in Bahrain. It provides a comprehensive solution covering all aspects of restaurant operations, from inventory management to billing and loyalty programs. It is scalable, reliable, and highly customizable, which means that it can be tailored to meet the needs of any restaurant. And with its integration with Benefit pay and Talabat, it is also highly convenient for customers.

The POS software can fit any businesses in Food and Beverage business to run and manage their single outlet to 100s of outlets and the franchise concept.

Benefit of Android POS

Android POS (Point of Sale) systems can offer several benefits to restaurant businesses, including:

Efficiency

Android POS systems can help streamline the order-taking process, allowing waiters (servers) to enter orders directly into the system, which reduces the likelihood of errors and ensures that orders are received quickly by the kitchen staff.

Cost

Android tablets and android phones are cost-effective as compared to other operating systems.

No maintenance

Android POS will not require tough maintenance for anti-virus, ethernet cables, keyboards/mouse etc.

Loyalty App

The solution includes a loyalty app for individual brands to engage customers with the brand. With this app customers can easily login and order for takeout or delivery and earn points against the amount they spend.

On the other hand, they can redeem the points on their next order. Various rules for admin are provided in the point of sale backend to alter and offer loyalty points.

User Roles & Privileges

The backend administration comes with full-fledged role management to create waiter, cashier, supervisor and other roles as per the business need. People using the POS is bound by the role and they can access only the granted features from the back office.

Benefit Pay

Benefit pay is the wallet in Bahrain so the POS creates an easy customer experience for walk-in customers. Eg. a customer comes to dine in and after the order, he asks for the bill, the POS generates a bill and prints the Benefit QR code for the given amount. Now customer simply scans the QR and pays with the benefits app and the order is settled.

Other features

The POS includes other standard features including

• Table management
• Split bill
• Transfer table
• Waiter order
• Multi kot
• Payment methods
• Special note to kitchen
• Push notifications
• Takeaway, Delivery, Catering and Drive Through orders
• Cash discount
• Coupon discount

Conclusion

If you want your own Point of sale system to manage your multiple branches, you can explore this blog in detail and connect to Perception System.

The post How an Android Point of Sale System Can Boost Your Restaurant Business appeared first on Perception System.

Mobile app development companies across the globe make businesses scary to develop an app for their businesses as mobile entities. It looks good, but nobody comes ahead to take responsibility of greater ROI after spending a big fortune on it.

Fortunately, it is not sound true in the case of restaurants like food and beverage category of industry. Statistics is ready to back the arguments in favor of having a mobile app for restaurant businesses.

For instance, Starbucks, a leading entity in food & beverage industry has conducted nearly 15% ($1.5billion out of $10 billion) monetary transaction over its mobile app alone!

Keeping the threads continue on the same line, we are going to present some solid and real-life evidence basis ten reasons to compel you to think about mobile app development.

Reason No.1: Escalate Your Location-Based Audience Using Mobile App for Restaurant

Suppose your restaurants have a mobile-friendly website that is capable of providing you use location data and enables you to offer inventive accordingly. It seems nice at a glance.

Evidence

Book-a-table app has implemented Beacon-based technologies and set up 50-meter radius for its one of the restaurants in the chain. By sending a push notification that can influence the decision-making process for people looking for the place to eat, it has grabbed more traffic than previous averages.

Reason No.2: Grab Unique Promotional Opportunities Using Mobile App for Restaurant

Have you heard about FourSquare and its marketing techniques? The most applicable technique is check-in basis incentives and loyalty programs. By combining GPS or location-based technologies with your marketing campaign, you can offer unique opportunities for the dinners.

Many dinners are always looking for redeeming coupons, vouchers, discounts, or gifts by physically visiting the business location and grab the check-in benefits through their mobile apps.

Yes, it is not possible and practical to offer such unique marketing opportunities through a mobile-friendly website.

Evidence

Pizza Ranch has run a unique promotional program by giving its diners/customers double points who buy or check-in on a particular day. Thus, it has acquired nearly 70% more business.

Reason No.3: Better Pick Up the Food Services Using Mobile App for Restaurant

Due to several reasons, people love to pick up the food from their favorite and nearby restaurants frequently. Booking the pickup order on the phone is not a good experience for many.

Moreover, payment mode at the time of delivery leave restaurants in jeopardized conditions. To remove the uncertainty of payment and quick booking experiences with a receipt, bring sight to the face of both ends.
It is only possible with a dedicated mobile app for your restaurants.

Evidence

Food ordering app GrubHub has a number of satisfied clients and restaurants subscribing its pick-the-food services.

Reason No.4: Better In-Premise Food Serving Using Mobile App for Restaurant

If you want to cut the burden over POS representative and accountants of your restaurants, your dedicated app can do it be spoken ways.

Evidence

Taco Bell is an excellent app to provide all possible in-premise services including order placement, modification in the menu, and finally, payment through the app without waiting in the queue at POS desk or accountants’ desks.

Reason No.5: Driving More Customers Using Mobile App for Restaurant

The mobile application can display your delicious food items more enticing ways than the website. Thus, it provides first opportunity to win the hearts of diners who use the app.

Evidence

Pizza Hut display pizza to arouse sensation of appetite in the dinners and win more favor. It has driven 50% more traffic.

Reason No.6: Better Branding Opportunity Using Mobile App for Restaurant

Brand augmentation is only possible with public ratings and reviews so prospective customers can know the actual user experiences from the actual users in real-life.

Third party review sites and ‘rating & review section’ of your website for the restaurant. If you are going to ask your customers to leave reviews and ratings regarding their dining experiences in real-time, I don’t think more customers can provide reviews willingly on the slow mobile sites without better UX.

If your customized app is integrated with Yelp like leading review site through APIs, your customers can provide prompt reviews once they are accomplishing the payment.

Evidence

Pho Ha Tien is giving the instant opportunity to provide reviews and ratings along with personalized comments to make reviews more trustworthy and transparent.

Reason No.7: Better Social Sharing Opportunity Using Mobile App for Restaurant

When the customers feel satisfied with your food and services, it tempts them to tell others regarding what they have eaten and how the excellent services were. The online social networking sites are providing an excellent opportunity for sharing and caring.

You can use your app for social sharing purposes by integrating social media APIs for various networking sites. Thus, you can enable your dinners to share their experiences and opinions instantly and transparently at any moment they wish to. Whether they are in between dining process or after the payment, they can freely share everything with their comments and pictures they have taken or given in your app.

Evidence

Silver Plate Fine Dining is offering social sharing button next to a text indicating if you share this, everyone automatically becomes liable to redeem lower prices as you have received.

Reason No.8: Superior Point of Contact Using Mobile App for Restaurant

Websites offer FAQs pages to know the solutions to common issues and a contact form to establish an email relationship. Against it, the mobile app can offer more than FAQs and contact form, and it is Click-to-Call button for customers who want establish direct contact with your service department or point of a contact person in real-time.

Evidence

Besides these, the app can provide restaurant details that any customer can expect. Chili’s mobile app provides dynamic location map with Google Map API integration to find the direction of restaurants from your location. Such mobility only comes with an app.

Reason No.9: Better Payment Process Using Mobile App for Restaurant

We have seen that dinners have to pay for in-premise dining, food delivery at your place, as well as for takeout food. Therefore, easy, reliable, and quick payment experiences matter more for business.

Evidence

Outback has made outside as well as in-premise dining payment process easy and quick by integrating is with POS system of restaurants to create invoice and receipt for the payment.

Reason No.10: Reach Precise Targeted Audience Using Mobile App for Restaurant

Among the various marketing techniques, email marketing has the biggest disadvantage, and it is the scanty email opening rate. It is because recipients have lower tendency to open an email from an unknown sender.

Against it, mobile users immediately pay attention towards the push notification emerging from your app installed on the device. Some more reasons for that push notification work to address your targeted audience precisely and those are:

Fortunately, we have GPS and Beacon like technologies to send a push notification to the precisely targeted audience in real contexts.

Evidence

Bookatable is using Beacon technologies to send a push notification to the precise audience in certain contexts.

Conclusion

After considering the benefits of having an online and mobile visibility, restaurants can make a huge impact on their sales. All they need to do is leverage the power of the mobile app. Of course, we need different marketing tactics to take any business to the heights of success, yet mobile apps play an incredible role in this endeavor. Ensure that your app has exceptional user engaging design and utility tempting people to download your app and subscribe for notifications.

Now, the question is who can develop Restaurant mobile applications for you? Of course, we can guide you righteously in this regard; please come into contact with the team of mobile app development at Perception System to know further.

The post 10 Reason Why Your Restaurant Business Need a Mobile App in 2018 appeared first on Perception System.

Social Media & Restaurant Business

Today we have the Internet available for all sorts of computing devices including smartphones and tablets. We can access websites and web services to retrieve information regarding where to dine and what to dine while traveling in unknown territories.

On the internet, we have social media sites such as Facebook, Twitter, etc. for general purposes where we can ask our social circles regarding a particular place, but other niche specific sites are providing interesting info regarding hospitality industry as a whole.

For instance, Yelp, TripAdvisor, Foursquare, and OpenTable have internationally recognized names. People visits these sites when they need to find a new spot to dine, drink wine, go for a cocktail, or just look for a robust cup of coffee, alone, with a company, or in a group.

These specific social media sites have their mobile applications provide reviews, ratings, comments, and recommendations for hotels, restaurants, bars, and lodges. Therefore, such sites and their mobile apps are highly popular among the tourists and innovation/change seekers.

They can obtain comments regarding offers, services, ambiance, location, hygiene, etc. in a restaurant of your choice. If you are in the restaurant business, the presence of your business and positive reviews of comments can make much difference in your traffic, hence in your growth.

These known apps have advanced search options so tourists and frequent travelers can search their intended destination by category, price range, and location preferences. Moreover, access to food items, menu, and price tags ease the decision-making process greatly for them.

How to Leverage These Communities in Your Favor When you join in these communities or sites, they provide you the opportunity to depict your restaurant business with the best presentation. You can place a link for your website access and most importantly for your mobile application access so they can download it straight from their app via app stores.

Technically, mobile apps are delivering excellent user experiences due to access to native hardware and OS features. Against it, browser-based mobile friendly websites cannot.

Therefore, your restaurant business has to spend some more on mobile app development along with a web identity. Therefore, Starbucks, McDonalds, Pizza Hut, Subway, etc. leading brands have own mobile applications besides fully operating websites and web applications.\

What they have done is the integration of the internet identity with mobile identity through a shared database and web services including cloud services.

Contribution of Mobile Application in Your Restaurant Business

As discussed earlier, mobile applications can integrate the leading review sites for travel and hospitality industries so you can get

The most important befits are tools for restaurant promotions such as:

Mobile app offers several other advantages for your restaurant including

Mobile App Solutions in the Market

It is but natural for you as a restaurant owner that you crave for a robust mobile application for you. However, developing an own mobile app is not easy and cheaper option as you think of it.

Of course, markets across the globe have some ready to use solutions for most of the restaurant owners such as

After analyzing ready-to-use mobile applications in the market, you may have realized that different applications serve different purposes, and not all restaurants have the same requirements.

Therefore, developing your unique mobile app for your unique restaurant is a wise decision and a custom mobile app can deliver great user experiences for you as well as your visitors or guests.

Of course, before thinking of custom mobile app development, you should have awareness of the features and functionality for your mobile app so let’s dive in it

Expected Features & Functionality in Your Mobile App for Restaurant Business

In order to leverage the before-mentioned great offerings, your mobile app developers should infuse some essential features and functionality in your mobile application for your restaurant. For instance,

Conclusion

After getting an overall picture of your mobile app for your restaurant business, you should proceed to have one for you too, and custom mobile app development is the best option to follow.

Custom mobile app development for the restaurant is not cheaper yet not unbearable or unaffordable at all. What you need is the support of highly experienced and expert team of mobile app developers or a mobile app development company.

Outsourcing app development is the most practical and feasible alternative if you think of it. Perception System provides Mobile App Development Services to give you the best client experiences for your mobile app development project.

Instant communication, the latest development technologies, tools, strategies, and use of transparent project management system are some attractive offering from the team of Perception System, and you can leverage such advanced offerings with affordability.

The post Why Restaurant / Hospitality Industry Must Develop Mobile App? appeared first on Perception System.